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Manage your subscription

Find answers to common subscription questions, manage your plan, or cancel your subscription.

Subscription purchased through our website or app

  1. Click on this link: Manage Your Subscription.
  2. Log in using your account details. Important: Emails and passwords are case-sensitive, so check capitalization carefully. Ensure there are no typos or extra spaces.
  3. View your subscription status and cancel it if needed.

Subscriptions purchased through the App Store or Google Play

  • If Purchased via App Store:
    Follow the steps provided by Apple to cancel your subscription: Apple Support Guide.
  • If Purchased via Google Play:
    Use Google's instructions to cancel your subscription: Google Support Guide.

Important Notes

  • Deleting the App: Simply uninstalling the app does not cancel your subscription. Ensure you follow the correct steps to cancel and receive a confirmation.
  • Wrong Platform? If you can't find the option to cancel on the MyChallenge website, check the App Store or Google Play instead (see the links above).
  • Need Help? If you experience issues, contact our support team via [email protected]